NAsk NZSIA

Operations

Operations dashboard

22 upcoming courses · 3 at-risk · 8 renewals due · 3 unpaid. Every draft below is a message for the office to send — nothing leaves the demo.

Office / Admin view

Illustrative sample data — fictional members, bookings and payments invented to demonstrate the workflow. No real NZSIA member information is used.

At-risk bookings
  • Olivia Brandt
    Ski Level Three Teach Workshop · 29 Jun – 1 Jul 2026
    Membership lapsed
    View in portal
  • Hemi Walker
    Ski Level Two Certification · 3 Aug – 10 Aug 2026
    Membership lapsed
    View in portal
  • Patrick O'Dea
    Snowboard Level Two — Ride Module · 22 Aug – 25 Aug 2026
    Membership lapsed
    View in portal
Renewals due
Within 7 days
  • Charlotte Yee3d · 18 Jun 2026
  • Jack Pereira5d · 20 Jun 2026
Within 30 days
  • Anika Visser10d · 25 Jun 2026
  • Lachie Munro20d · 5 Jul 2026
  • Te Aroha Rangi25d · 10 Jul 2026
Within 60 days
  • Sophie Calder40d · 25 Jul 2026
  • Daniel Kovac47d · 1 Aug 2026
  • Tama Ngata51d · 5 Aug 2026
Payments
$2,094 outstanding across 3 bookings
  • Olivia BrandtSki Level Three Teach Workshop · $567
  • Jack PereiraSnowboard Level One Certification · $960
  • Sophie CalderSki Trainer's Certification · $567
Waitlists
Ski Level One Certification
Cardrona · 26 Jun – 30 Jun 2026
  1. 1Anika Visser
  2. 2Daniel Kovac
  3. 3Charlotte Yee
Ski Level Two Certification
Coronet Peak · 31 Aug – 7 Sep 2026
  1. 1Lachie Munro
  2. 2Ruby Fenwick
Ski Level Two Certification
Cardrona · 6 Sep – 13 Sep 2026
  1. 1Anika Visser
  2. 2Daniel Kovac
Snowboard Level One Certification
Coronet Peak · 7 Sep – 11 Sep 2026
  1. 1Patrick O'Dea
  2. 2Te Aroha Rangi
Ski Level Three Certification
Coronet Peak · 15 Sep – 18 Sep 2026
  1. 1Lachie Munro
Course roster & capacity
Flags & case management
  • Daniel KovacMedical

    Asthma — carries an inhaler. Examiners to be aware on higher-altitude days.

    Office / Admin · 2026-05-10

  • Hemi WalkerRepeat fail

    Second unsuccessful Level Two attempt. Recommend targeted mileage before re-sitting.

    Examiner · Mereana Whitiora · 2026-06-01

  • Charlotte YeeFollow-up

    Carrying the Level Two terrain module to a resit — confirm resit course before season end.

    Office / Admin · 2026-06-02

  • Patrick O'DeaTeaching uncertified

    Reported teaching while membership lapsed. Confirm employment status with the ski school.

    Office / Admin · 2026-06-09

  • Connor WalshFraud watch

    Declined Level Three claim with weak documentation. Monitor for re-submission under a different profile.

    Office / Admin · 2026-05-27

Cancellation policies
Domestic (NZ)
  • 21+ days beforeFull refund
  • 7–20 days50% refund or credit
  • Under 7 daysNo refund
Northern Hemisphere (Japan, China, Switzerland)
  • 30+ days beforeFull refund
  • 14–29 days50% refund or credit
  • Under 14 daysNo refund

Released spots are auto-offered to the waitlist; credits track to the member's profile.

Audit log
  • Associate promoted to FullSystem · 2026-06-14 09:09

    NZSIA-DEMO-1057

    First qualification pass recorded — membership type updated automatically.

  • Manual qualification forceOffice / Admin · 2026-06-13 16:18

    NZSIA-DEMO-1059 · NZSIA Ski Level 1

    Legitimate exception recorded with reason; foreign record under manual assessment.

  • Refund processedOffice / Admin · 2026-06-11 14:02

    NZSIA-DEMO-1046 · Ski Level Three Teach (Coronet, 29 Jun)

    Domestic cancellation inside policy window. Credit balance applied to profile.

  • Profile email updatedOffice / Admin · 2026-06-10 08:47

    NZSIA-DEMO-1049

    Email change verified via secondary factor before applying (profile-takeover protection). · previous value: "lachie.m@example.test"

  • Surname change approvedOffice / Admin · 2026-06-08 10:31

    NZSIA-DEMO-1048

    Surname change request approved after identity confirmation. · previous value: "de Vries"

  • Qualification auto-awardedSystem · 2026-06-02 17:25

    NZSIA-DEMO-1042 · NZSIA Ski Level 2

    All required components passed.

  • Result signed offExaminer · Mereana Whitiora · 2026-06-02 17:22

    NZSIA-DEMO-1042 · Ski Level Two (Coronet, 25 May)

    Passed. Qualification auto-awarded; certificate generated.

  • Foreign qualification declinedOffice / Admin · 2026-05-27 11:05

    NZSIA-DEMO-1060 · BASI Snowboard Level 3 (claimed)

    Documentation insufficient to verify the claim. Member advised of the assessment pathway.

  • Foreign qualification approvedOffice / Admin · 2026-05-02 15:40

    NZSIA-DEMO-1057 · PSIA Level 1 (USA)

    Fast-track equivalency. Mapped to NZSIA Ski Level 1.

  • Prerequisite overrideOffice / Admin · 2026-06-12 09:14

    NZSIA-DEMO-1050 · Ski Level Two (Coronet, 3 Aug)

    Booking unlocked ahead of e-learning completion — candidate completing module this week.

Annual rollover carries members into the new season; financial & audit data is retained for 7 years.